
Why Hire a Specialist Upsell & Downsell Copywriter?
The moment after a customer says yes is the most profitable moment in your entire funnel — and it is the moment most businesses handle the worst. Generic upsell pages with weak copy and disconnected offers leave enormous revenue on the table. A specialist upsell and downsell copywriter understands the unique psychology of the post-purchase moment: the buyer has already committed, their wallet is open, and their brain is wired to say yes again if the next offer feels like a natural, logical extension of what they just bought. That psychology requires a specific approach to copy, offer positioning, and urgency that differs fundamentally from front-end sales copywriting.
The Easiest Revenue You Will Ever Generate
The right upsell copy can double or triple your average order value without requiring a single additional ad dollar. Think about what that means for your business: you are paying the same acquisition cost but extracting two to three times more revenue from each customer. I write upsell and downsell sequences that feel like a natural extension of the original offer — not a cash grab. The key is making each upsell genuinely enhance the value of the product the customer just purchased, so saying yes feels like the smart thing to do rather than a pressure tactic.
The Psychology of Post-Purchase Upselling
Effective upsell copywriting leverages several psychological principles that are unique to the post-purchase moment. Commitment and consistency — the buyer has already said yes and wants to remain consistent with that decision. The endowment effect — they already feel ownership of the initial product and want to protect their investment. Momentum — the buying energy is at its peak and declining with every second. A skilled upsell copywriter harnesses all of these forces to present the upsell as the obvious, logical, and desirable next step — not an interruption in the buying process.
Upsell and Downsell Sequence Architecture
The best upsell sequences are not just a series of unrelated offers — they are a strategic escalation designed to maximize revenue while maintaining customer satisfaction. The first upsell is typically the most closely related to the initial purchase, commanding the highest take rate. If declined, the downsell offers a lower-priced alternative or a different angle on the same value. Subsequent upsells may offer complementary products, subscriptions, or premium upgrades. I architect each sequence to maximize total AOV while keeping refund rates low and customer satisfaction high.
Upsell Copywriting Across Industries
I have written upsell and downsell sequences for health supplement funnels, financial info products, e-commerce and DTC brands, ClickBank offers, SaaS platforms, and coaching programs. Each industry has different optimal upsell strategies. Supplement funnels often benefit from subscription upsells and multi-bottle bundles. Info products benefit from coaching or community upgrades. SaaS platforms benefit from annual plan upsells and feature tier upgrades. My cross-industry experience means I can recommend and execute the upsell strategy that maximizes revenue in your specific market.
What You Get
Every deliverable is built on proven direct-response frameworks — not templates.
Upsell Page Copy
Complete copy for 1-3 upsell pages with video script or text sales letter format, urgency elements, and one-click CTA.
Downsell Page Copy
Alternative offers for customers who decline the upsell, positioned to recover revenue with a lower price or different angle.
Order Bump Copy
Compelling order bump copy for the checkout page that adds value and increases AOV with minimal friction.
Upsell Sequence Strategy
Strategic document outlining the optimal upsell flow, offer sequencing, pricing, and expected take rates.
Thank-You Page Copy
Post-purchase thank-you page that reinforces the buying decision, reduces refund anxiety, and sets up future engagement.
Revision Round
One comprehensive revision round across the full upsell/downsell sequence, plus optimization recommendations.
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What Clients Say
Rob is a killer copywriter. We're getting a 300% Return on Ad Spend...
The funnel you wrote is doing great. Sales page converting at 8% on cold traffic.
Rob, high five!! You da Man! Great to get that bump in conversions!
Your copy is outstanding. Pure gold...this offer will surely be top thanks to you!
Relevant Work Samples
Examples from my portfolio in this space.
Industries I Write For
Deep experience across verticals that demand direct-response excellence.
Frequently Asked Questions
Well-crafted upsell sequences typically increase average order value by 30 to 100 percent. In some niches, I have seen upsell sequences triple the initial purchase value. The key is making each upsell feel like a logical and desirable next step rather than a hard sell, and pricing the upsells relative to the initial purchase in a way that feels proportional.
An upsell is a higher-value offer presented after the initial purchase — such as a premium version, bundle, or complementary product. A downsell is a lower-priced alternative offered when the customer declines the upsell. Downsells recover revenue from customers who wanted more value but were not ready for the upsell price point.
An order bump is a small add-on offer presented directly on the checkout page, typically with a checkbox. Because the customer is already in the process of entering payment information, order bumps have very high take rates (often 20-40 percent) and can significantly increase AOV with minimal friction. I write order bump copy that positions the add-on as an irresistible complement to the main purchase.
Most funnels perform best with 1-3 upsell offers plus 1-2 downsells. Too few and you leave money on the table. Too many and you risk annoying customers and increasing refund rates. The optimal number depends on your market, offer complexity, and price points. I recommend the sequence structure based on your specific business goals.
Poorly executed upsells can increase refund rates, but well-crafted upsell sequences typically have no negative impact on refunds. The key is ensuring each upsell genuinely enhances the value of the original purchase and is presented in a way that feels helpful rather than pushy. My approach prioritizes long-term customer satisfaction alongside short-term revenue maximization.
Upsell and downsell copywriting is typically priced per sequence, with the cost depending on the number of upsell and downsell pages, whether order bumps and thank-you pages are included, and the complexity of the offers. Given that upsell copy directly increases revenue from existing traffic, it tends to deliver the fastest ROI of any copywriting investment.